Privacy Policy – Elīna Flower and Gift Shop

This Privacy Policy explains how we – ZS "Priedīši", Reg. No. 44101026300 – collect, process, and protect your personal data in connection with flower purchases and orders made through our website elinasziedi.lv.

1. Types of Personal Data We Collect

We may request the following personal data for order processing, delivery, and accounting purposes:

  • Full name
  • Delivery address
  • Phone number
  • Email address

2. Data Storage and Protection

  • Personal data is securely stored in our system and email [email protected].
  • Access to data is password-protected and not shared with third parties, unless required by law.
  • Payment details are processed via secure platforms (e.g. Swedbank AS), and we do not receive or store full payment information.

3. Purpose of Data Use

  • To process and deliver your order
  • To comply with accounting obligations
  • To communicate with customers and improve service

4. Data Retention Period

Personal data is stored for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements. Data processed based on your consent will be stored until that consent is withdrawn.

5. Your Rights

You have the right to:

  • Access your data
  • Correct or update your data
  • Request data deletion
  • Request processing restrictions
  • Know to whom your data has been disclosed
  • Withdraw consent at any time
  • Object to data processing based on your consent

6. Restrictions and Limitations

Please note that without the required information, we may be unable to process your order. While we highly respect your privacy, it must not prevent the basic execution of our services.

7. Dispute Resolution

For any questions or concerns regarding personal data processing, please contact us at [email protected]. If no agreement is reached, disputes shall be resolved in the courts of the Republic of Latvia.

By using our website, you confirm that you have read and agreed to this Privacy Policy.